Genealogy Consultation

Cancellation Policy

We value your time and ours, so we’ve established the following cancellation and rescheduling policy to ensure fairness to all clients: 24-Hour Notice Required – If you need to cancel or reschedule your appointment, you must provide at least 24 hours’ notice to avoid any fees. Same-Day Cancellations, Reschedules, or No-Shows – If you cancel, reschedule, or miss your appointment on the same day as your scheduled session, a $25 rebooking fee will be required before booking a new appointment. No Refund Policy – All sales are final. No refunds will be issued for cancellations, missed appointments, or unused services. If you are unable to attend your scheduled session, you may reschedule according to the policy above. By booking a consultation, you acknowledge and agree to these terms. If you need to reschedule, please contact us as soon as possible.

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